Delivery coverage
- Belgique
- France
- Luxembourg
- Pays-Bas
- Allemagne
Exact shipping cost is calculated before final checkout confirmation.
Carriers and lead times
- Main carriers: DHL / DPD.
- Maximum announced lead time: 14 calendar days.
- A tracking number is shared once shipment is handed over.
- Lead times may vary depending on product size, supplier stock and destination country.
Logistics model
Atelier Kelvin is an online-only retailer: no physical store and no on-site pickup. Orders are prepared and shipped via contracted logistics partners.
If a delivery issue occurs (lost, damaged or incomplete parcel), contact support immediately. support@atelier-kelvin.com
Delivery support languages
The website is primarily in French with quick access to EN/NL/DE legal and support content for cross-border orders.
Last update: 2026-04-01